Contact Us

Last updated: 24 June 2026

Have a question, spotted an error, or want to work with us? We read every message. Email the right inbox directly — choosing the correct address helps us reply faster. One thing to know up front: we are a review site, not a casino, so we cannot help with a specific casino account, balance or withdrawal.

Email us directly

General enquiries: [email protected] — questions about reviews, suggestions, error reports and anything else.

Editorial: [email protected] — corrections, fact-check queries and feedback on a specific review. See our Editorial Policy for how we handle corrections.

Partnerships: [email protected] — operators and networks; note that commercial contact never affects our scoring (Affiliate Disclosure).

Privacy / data: [email protected] — access, correction or deletion requests under the NZ Privacy Act 2020, and questions about our Privacy Policy or Cookie Policy.

Important to know

We are not a casino. We cannot help with your account balance, a pending withdrawal, document verification or a bonus at a specific operator — please contact that casino’s own support for those.

We cannot settle disputes with casinos. If you believe an operator has acted unfairly, contact the relevant regulator — in New Zealand the Department of Internal Affairs (dia.govt.nz) — or a player-protection service.

Response times. We aim to reply within 24–48 hours on business days (Monday–Friday). Privacy Act requests are handled within 20 working days.

Need help with gambling?

If gambling is affecting you or someone close to you, please don’t email us and wait — reach free, confidential help now: Gambling Helpline on 0800 654 655 or text 8006, any time. More resources are on our Responsible Gambling page. Learn more about who we are on About Us.