Jonny Jackpot NZ explained: official site, bonus terms, payments

Jonny Jackpot Casino built its following in New Zealand on a simple formula: a big, well-stocked lobby with a European regulator behind it. The brand launched in 2018 on White Hat Gaming’s platform, grew into one of five casinos run by Two Shepherds Limited out of Malta, and took its own Maltese licence in 2024. Its line-up leaned on studios Kiwi players know well — Evolution for live dealer, alongside Play’n GO, Pragmatic Play, Relax Gaming and Nolimit City. This page gathers what holds up on the record: the operator, the regulator, the bonus maths and the payout route. Current status is the last section before the FAQ.

Reviewed by Dean Ryan
Data verified 24 July 2026 · 18+ · Play within your means

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MGA/B2C/991/2023

Malta licence held by Two Shepherds Limited, issued 11 September 2024.

Casino only

One approved vertical on the licence — fixed-odds betting was never covered.

Two Shepherds Limited

Maltese company C87367, registered 16 July 2018, five casino brands.

At a glance

Jonny Jackpot: the confirmed facts

Every line below comes from the operator’s own notice, its terms, or the Malta Gaming Authority register. I pulled all three on 24 July 2026.

Launched	2018, as a white label on White Hat Gaming’s platform
Operator	Two Shepherds Limited, Malta, company no. C87367
Licence	MGA/B2C/991/2023, issued 11 September 2024
Approved vertical	Casino only — no fixed-odds betting authorisation
Sister brands	Captain Spins, Casigo, Vegas Lounge, Jackpot Lounge
Approved suppliers	Evolution, Play’n GO, Arrise (Pragmatic Play), Relax Gaming, Push Gaming, Nolimit City, Wazdan, Pariplay
Payout route	Back to the card or bank account held on the account
Account contact	Operator support email, Mon–Fri 09:00–17:00 CET
Dispute route	eCOGRA, with the Malta Gaming Authority as the escalation point

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What I could verify

• Licence number, company number and issue date match between the operator’s terms and the Malta register.
• The approved supplier list on the register is the only game-catalogue claim about this brand that still checks out.
• Published dates exist for deposits, betting and account access, with times attached to each.
• Cash balances were handled separately from bonus funds, which is the correct order.

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What to watch

• The Malta register still reads “Licensed” four months after the operator said it was giving the licence up.
• Support runs European office hours only, so replies land overnight in New Zealand.
• A separate site trades under the Jonny Jackpot name, takes registrations and cites the same licence number.
• A balance can only travel back to payment details that are still current.

Bonuses

Jonny Jackpot Casino bonus terms: the shape that mattered, not the headline

The Jonny Jackpot Casino welcome offer was a three-deposit match with free spins, and its shape decided whether anyone could realistically withdraw from it — the headline amount never did. I have left the amounts off this page deliberately. The cashier and promotions pages went offline with the site, so no figure still circulating can be checked against a live source, and an unverifiable number is not a fact. What outlives any casino is the arithmetic, so that is what this section keeps.

Why I am not repeating the headline numbers

New Zealand pages still quote the Jonny Jackpot bonus at anywhere between NZ$400 with 50 spins and NZ$1,000 with 100 spins, and one I read this week, updated in July 2026, still called it one of the top Kiwi casino sites. Neither figure can be checked now, because the cashier and promotions pages are gone with the site. A number nobody can verify is not a fact, so no Jonny Jackpot bonus figure appears in the table above.

The wagering mechanic worth carrying to your next casino

The structure Jonny Jackpot used is standard across the market, and it is the part worth understanding rather than the headline amount. A three-deposit match with x35 wagering on a NZ$100 bonus means NZ$3,500 of bets before withdrawal, with pokies counting in full and table and live games counting little or nothing. Run that sum before you opt in anywhere: if you mainly play blackjack or live roulette, a bonus of that shape is close to unclearable, and declining it costs you nothing.

If a page offers you a Jonny Jackpot Casino bonus right now

Any live offer under this brand name is being made by someone other than the licensee that closed in March 2026. That matters more than whether the terms look generous, because the entity taking your deposit determines who is accountable for paying you. Close the tab.

Register check

What the Malta register showed when I looked

The Malta Gaming Authority entry for Two Shepherds Limited still listed licence MGA/B2C/991/2023 as “Licensed” on 24 July 2026, with the brand’s domain among the covered URLs — four months after the operator announced it was surrendering. Both statements can be true at once: a surrender takes time to process, and the register records the state of the file rather than the state of the business. For you the lesson is narrow and useful. A regulator’s seal proves a licence was granted; it does not prove anyone is still trading behind it, so check the operator’s own site before you trust either.

Jonny Jackpot Casino payments: where a balance goes and how long it takes

A cash balance at Jonny Jackpot Casino travels back to the card or bank account already held on the account, and email is the only channel that starts it moving. The wind-down notice directs players with funds to contact support by email and gives staffed hours of Monday to Friday, 09:00–17:00 CET — roughly 8pm to 4am New Zealand time, which is why nobody answers within the hour any more. Two Shepherds Limited states that accounts and associated funds remain protected through the wind-down and that outstanding balances are being resolved under MGA requirements.

The published payout timetable

• Deposits: switched off at 23:59 GMT on 25 March 2026.
• Betting: disabled at 23:50 GMT on 26 March 2026.
• Bonus funds and spins: voided on 26 March 2026.
• Site access: ended at 23:59 GMT on 27 March 2026.
• Cash balances: returned to the card or bank account on file within five days of the cut-off, subject to regulatory requirements and your details being up to date.

The detail that strands people

That last condition is where claims stall. An automatic return can only reach the card or account the operator already holds for you, so an expired card, a closed account or an address changed since your last login quietly breaks the transfer — and with the site gone, there is no dashboard telling you it failed and nobody chasing you. Put your current payment details, your account email and your registered name in the first message you send, rather than waiting to be asked for them.

If email leads nowhere

Escalation runs to the regulator, not to a New Zealand body. Two Shepherds Limited names the Malta Gaming Authority as the escalation point in its terms and lists eCOGRA as its approved dispute-resolution service, and the terms also point to the Malta Arbitration Centre for claims that go further. New Zealand’s Department of Internal Affairs has no jurisdiction over a Maltese licensee that never held a local licence, which is the real cost of playing offshore and the reason it is worth writing down before you pick the next site.

Who ran Jonny Jackpot Casino: Two Shepherds Limited and the MGA licence

Jonny Jackpot was operated by Two Shepherds Limited, a Maltese company registered on 16 July 2018 under number C87367 and holding Malta Gaming Authority licence MGA/B2C/991/2023, issued on 11 September 2024. The brand itself launched in 2018 as a white label running on White Hat Gaming’s player account management platform, which is why older reviews name White Hat Gaming as the owner. Two Shepherds took its own licence in 2024, moved to independent operation, added Jackpot Lounge in 2025, and closed all five of its casinos last March.

Two register details that contradict the reviews

The licence covered one vertical: Casino. Fixed-odds betting was never authorised under MGA/B2C/991/2023, so any review describing a Jonny Jackpot sportsbook with rugby, league or cricket markets is describing a product the licence did not permit — a useful test of whether a reviewer checked anything or copied a competitor. The second detail is the approved supplier list, which names Evolution, Play’n GO, Pragmatic Play’s Arrise entity, Relax Gaming, Push Gaming, Nolimit City, Wazdan and Pariplay among others, and which is the only supplier claim about this casino that can still be verified today.

Two Shepherds Limited ran five casinos, not one

Two Shepherds Limited shut Jonny Jackpot, Captain Spins, Casigo, Vegas Lounge and Jackpot Lounge on the same day, which points to a company-level exit rather than one failing brand. Jackpot Lounge had launched under ten months earlier with Pragmatic Play, Relax Gaming, NetEnt and Evolution on board from day one. If you held accounts at more than one of those names, the same wind-down process and the same support hours apply to each — email them separately, because balances sit on separate accounts.

Jonny Jackpot Casino login and account access

Account questions at Jonny Jackpot Casino now travel by email to the operator rather than through a login form, and that is the thing worth knowing before you type a password anywhere. Two Shepherds Limited left one support address per brand and staffed hours of Monday to Friday, 09:00–17:00 CET — roughly 8pm to 4am here. Write from the address your account is registered to and name the account in the first line; a message from an unknown mailbox goes nowhere with a skeleton team.

Be specific about which Jonny Jackpot login screen you are looking at. A separate site trades under this brand name, presents itself as the official one, offers login, registration and withdrawal pages, and quotes the same Malta licence number and the same Malta company address as the licensee. Reusing a licence number does not extend the licence to whoever typed it into a footer. If a page carrying this brand asks you for credentials or identity documents, treat it as unconnected to the licensed operator and close the tab.

What New Zealand’s licensed market changes from 1 December 2026

New Zealand gets its first licensed online casinos on 1 December 2026, and Jonny Jackpot Casino will not be among them, because the transitional route in is reserved for operators that were lawfully serving the market before 1 May 2026. The Online Casino Gambling Act 2026 came into force on 1 May 2026 with further regulations effective 3 July, and the transitional route into the new regime is reserved for operators lawfully serving New Zealand before that 1 May date who then apply for a licence. Two Shepherds Limited ceased operations on 11 March, seven weeks early, and is surrendering the licence it did hold.

The timetable that actually matters to you

• 1 May 2026: the Act takes effect and advertising unlicensed online casino gambling to New Zealanders becomes prohibited.
• Late July 2026: the Department of Internal Affairs opens expressions of interest, at a fee of NZ$19,000 excluding GST.
• September 2026: a competitive auction decides which operators may apply.
• October to 1 December 2026: the application stage, with up to 15 licences available, one per brand and no more than three per operator.
• From 1 December 2026: the first licensed sites go live; the DIA expects the full regime to be operational during 2027.

Playing at an offshore casino has never been an offence for a New Zealander, and the Act does not create one — the obligations sit on operators. What changes from December is that you get a choice between sites the DIA can hold to account and sites it cannot. Jonny Jackpot is a clean illustration of the difference: when the operator walked away, the only recourse available ran through Malta.

How to check a replacement casino before you deposit

Four checks would have flagged the Jonny Jackpot Casino exit in about five minutes, and they work on any operator. Run them in this order, because each one is cheaper than the next.

1. Open the operator’s own homepage first. A wind-down or suspension notice appears there before it reaches any review site. This is the check that most reviews of Jonny Jackpot skipped.
2. Read the licence line in the terms, not the badge in the footer. You want the licensee’s company name, registration number and licence number — a badge with no number behind it tells you nothing.
3. Put that licence number into the regulator’s register. Check the status, and check the approved vertical: a casino licence does not authorise a sportsbook, whatever the lobby shows.
4. Match the domain you are on against the register’s URL list. If your site is not on the list, the licence you were shown does not cover it.

Two habits are worth adding on top. Deposit through a method you can also withdraw to, and complete identity verification on the day you register rather than on the day you win, because an exit or a suspension freezes unverified accounts hardest. Neither habit helps you win. Both decide how quickly you get paid.

Responsible gambling & getting help in NZ

Pokies and casino games are entertainment, not a way to make money. The house holds an edge on every game, so over time the maths favours the casino. Set a budget you can afford to lose before you start, and stop when you hit it — win or lose.

Tools worth setting on any account

• Deposit, loss and session limits: daily, weekly or monthly. Lowering a limit normally applies straight away; raising it waits, by design.
• Reality checks and time-outs: reminders of time and money spent, and short cooling-off breaks from 24 hours upward.
• Self-exclusion: shut the account for a fixed period or indefinitely when you need a real stop.

Free, confidential help in New Zealand

If your gambling — or someone else’s — is causing worry, these services are free and funded through Health New Zealand | Te Whatu Ora. You don’t need to hit rock bottom to call.

• Gambling Helpline: 0800 654 655, or text 8006. Free and confidential, 24/7 — gamblinghelpline.co.nz
• Problem Gambling Foundation: 0800 664 262, or text 5819 — pgf.nz
• Safer Gambling Aotearoa: tips, self-checks and local services — safergambling.org.nz
• Need to talk? Free call or text 1737 any time to reach a trained counsellor.

You must be 18 or over to gamble. If you’ve self-excluded or you’re taking a break, please don’t sign up — protecting that decision matters more than any bonus.

How I checked this page

I built this page from documents rather than from other reviews, because the reviews are what got this brand wrong. My sources were the operator’s own wind-down notice and wind-down schedule, its terms and conditions, the Malta Gaming Authority licensee register entry for Two Shepherds Limited, and Department of Internal Affairs material on the Online Casino Gambling Act 2026. Where a figure existed only in third-party reviews and could no longer be checked against a live source — welcome package amounts, game counts, payout speeds — I left it out instead of dressing it up with an attribution. Our scoring weights trust and safety first, and you can read the method in our how we rate and how we test pages. Everything here was verified on 24 July 2026.

Contacting the operator, and contacting us

Jonny Jackpot has no live chat and no help centre any more; the wind-down notice leaves one email address per brand and European office hours behind it. Write from the address your account is registered to, state your account name and the balance you believe is outstanding, and attach current payment details — a message missing any of those three will bounce back and forth across a twelve-hour time difference.

• Operator support: email only, Monday to Friday, 09:00–17:00 CET, address shown on the wind-down notice.
• Regulator: the Malta Gaming Authority, named in the operator’s terms as the escalation point.
• Us: [email protected], or our contact page — if your claim moves, tell us and I will update this page.

Jonny Jackpot Casino status on 24 July 2026

Jonny Jackpot Casino is not accepting New Zealand players, and it belongs here in one place rather than left for you to infer. Two Shepherds Limited stopped trading on 11 March 2026, switched off its five casinos the same day and began handing back MGA/B2C/991/2023. Its official address has served a wind-down notice since; I opened it again on the date in this heading and found the same page, with no lobby, no cashier and no sign-up form behind it.

Two consequences follow, and they are the reason the rest of this page is written in the past tense. Bonus funds, spins and loyalty points were written off on 26 March 2026, while cash went back to the payment method on file — if yours has changed since, the payments section above is the route to fixing it. And the Malta register still showed the licence as active when I checked, which is why New Zealand articles published this month still write about the brand as a going concern. A register entry records a file, not a business. Searches for Jonny Jackpot NZ and Jonny Jackpot Casino NZ still surface reviews written before March 2026 with the bonus figures intact, so check the date on the next Jonny Jackpot NZ page you open — anything undated is older than it looks.

Frequently asked questions